Windows PowerShell error "Failed to update Help for the module(s)"

mustafa.a97 · March 4, 2023, 11:04pm

Hello All,

I’ve been experiencing some issues with PowerShell. It displays an error : " Update-Help : Failed to update Help for the module(s) ‘ConfigDefender,
ConfigDefenderPerformance’ with UI culture(s) {en-US} : Unable to retrieve the HelpInfo XML
file for UI culture en-US. Make sure the HelpInfoUri property in the module manifest is
valid or check your network connection and then try the command again.
At line:1 char:1

Update-Help

  + CategoryInfo          : ResourceUnavailable: (:) [Update-Help], Exception
  + FullyQualifiedErrorId : UnableToRetrieveHelpInfoXml,Microsoft.PowerShell.Commands.Upda
 teHelpCommand "

Few things to point out:

Application is running version 5.1
-Application is running in Admin mode.
-Network connection is running fine.

I’d appreciate your help. Thank you

Olaf · March 4, 2023, 11:21pm

Mustafa,
Welcome to the forum.

In my experiences it’s not worth the effort to debug those errors related to update help. Use the online help instead.

If you want to dive deeper into that issue you may start on one of these sites:

github.com/PowerShell/PowerShell

update-help fails for 'ConfigDefenderPerformance, PSReadline' -UICulture en-US.

opened 02:20PM - 25 Mar 22 UTC

bobknowscode

Issue-Enhancement WG-Interactive-HelpSystem

### Prerequisites - [X] Write a descriptive title. - [X] Make sure you are able… to repro it on the [latest released version](https://github.com/PowerShell/PowerShell/releases) - [X] Search the existing issues. - [X] Refer to the [FAQ](https://github.com/PowerShell/PowerShell/blob/master/docs/FAQ.md). - [X] Refer to [Differences between Windows PowerShell 5.1 and PowerShell](https://docs.microsoft.com/powershell/scripting/whats-new/differences-from-windows-powershell). ### Steps to reproduce When running update-help the following errors are seen... PS C:\Windows\System32> update-help -force _Update-Help: Failed to update Help for the module(s) 'ConfigDefenderPerformance, PSReadline' with UI culture(s) {en-US} : One or more errors occurred. (Response status code does not indicate success: 404 (The specified blob does not exist.).). English-US help content is available and can be installed using: Update-Help -UICulture en-US._ running the recommended command produces the same issue PS C:\Windows\System32> update-help -UICulture en-US Update-Help: Failed to update Help for the module(s) 'ConfigDefenderPerformance, PSReadline' with UI culture(s) {en-US} : One or more errors occurred. (Response status code does not indicate success: 404 (The specified blob does not exist.).). English-US help content is available and can be installed using: Update-Help -UICulture en-US. ### Expected behavior ```console The update-help should not be showing these errors; All the error text (mine is red) leads me to believe update-help as an operation has failed . Why does the server respond with 404? Where did the help blob go? ``` ### Actual behavior ```console PS C:\Windows\System32> update-help Update-Help: Failed to update Help for the module(s) 'ConfigDefenderPerformance, PSReadline' with UI culture(s) {en-US} : One or more errors occurred. (Response status code does not indicate success: 404 (The specified blob does not exist.).). ``` ### Error details ```console PS C:\Windows\System32> Get-Error Exception : Type : System.Exception Message : Failed to update Help for the module(s) 'ConfigDefenderPerformance, PSReadline' with UI culture(s) {en-US} : One or more errors occurred. (Response status code does not indicate success: 404 (The specified blob does not exist.).). English-US help content is available and can be installed using: Update-Help -UICulture en-US. HResult : -2146233088 CategoryInfo : InvalidOperation: (:) [Update-Help], Exception FullyQualifiedErrorId : UnknownErrorId,Microsoft.PowerShell.Commands.UpdateHelpCommand InvocationInfo : MyCommand : Update-Help ScriptLineNumber : 1 OffsetInLine : 1 HistoryId : 10 Line : update-help -UICulture en-US PositionMessage : At line:1 char:1 + update-help -UICulture en-US + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ InvocationName : update-help CommandOrigin : Internal ScriptStackTrace : at <ScriptBlock>, <No file>: line 1 PipelineIterationInfo : ``` ### Environment data ```powershell PS C:\Windows\System32> $PSVersionTable Name Value ---- ----- PSVersion 7.1.5 PSEdition Core GitCommitId 7.1.5 OS Microsoft Windows 10.0.19042 Platform Win32NT PSCompatibleVersions {1.0, 2.0, 3.0, 4.0…} PSRemotingProtocolVersion 2.3 SerializationVersion 1.1.0.1 WSManStackVersion 3.0 PS C:\Windows\System32> Get-Host Name : ConsoleHost Version : 7.1.5 InstanceId : 846ec299-7473-4bfc-a77d-c75aea9c9931 UI : System.Management.Automation.Internal.Host.InternalHostUserInterface CurrentCulture : en-US CurrentUICulture : en-US PrivateData : Microsoft.PowerShell.ConsoleHost+ConsoleColorProxy DebuggerEnabled : True IsRunspacePushed : False Runspace : System.Management.Automation.Runspaces.LocalRunspace ``` ### Visuals ![image](https://user-images.githubusercontent.com/92458643/160138190-08679715-4b70-46ba-95ed-ea426e8afcf5.png)

mustafa.a97 · March 4, 2023, 11:44pm

HI Olaf,
Thanks for your warm welcome

I’ll look into your suggestions. Thank you for the advice.