An accomplished IT Service professional with more than 20 years of experience in computer hardware and software support. Focus is on providing a high level of service through careful and thorough collection of information, fostering team-work and focusing on first time resolutions. Passionate about learning new skills, expanding current knowledgebase, and developing on a professional level.

Father of 3 childre, Grandfather of 1

Over the years, I became very adept with using VBScript for running various tasks. In recent years, I have started using Powershell. Most of what I have learned has been from reading/viewing Powershell script written by others and then creating my own with trial and error. Usually when stuck, I can search and see where I made mistakes.

In my free time, I enjoy watching TV, reading, latch-hooking, fishing and camping. When possible, I have been able to snag some older IT equipment and used it to build a small lab in my home or by using mix of Virtual PC/VirtualBox to build systems and test.